Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By accessing and using the Lakshay 360 Holidays website (lakshay360holidays.com) and our booking services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services Description
Lakshay 360 Holidays provides hotel booking facilitation services for accommodations near Khatu Shyam Ji and Salasar Balaji temples in Rajasthan, India. We act as an intermediary between guests and partner hotels.
- All bookings are processed via WhatsApp communication
- We facilitate reservations but the actual accommodation is provided by our partner hotels
- Prices, availability, and room details are subject to confirmation
3. Booking Process
- Inquiry: You submit your booking request via our website or WhatsApp
- Confirmation: We verify availability with the hotel and confirm pricing
- Payment: You pay the advance amount via UPI as instructed
- Voucher: Upon payment confirmation, you receive booking confirmation
Important: A booking is only confirmed after we send you a written confirmation on WhatsApp. Submitting a request does not guarantee a reservation.
4. Pricing and Payment
- All prices are in Indian Rupees (₹) and are indicative starting prices
- Final pricing is confirmed based on dates, room type, and availability
- Advance payment (typically ₹500-₹1,000) is required to confirm bookings
- Remaining balance is payable directly at the hotel during check-in
- Prices may vary during festival seasons and special events
5. Cancellation and Refunds
Please refer to our Refund & Cancellation Policy for detailed information about cancellations, modifications, and refunds.
6. Guest Responsibilities
As a guest, you agree to:
- Provide accurate personal information for booking
- Carry valid ID proof (Aadhaar, PAN, Passport, etc.) at check-in
- Follow hotel rules and regulations
- Respect local customs and temple guidelines
- Pay any additional charges (room service, damages, etc.) directly to the hotel
- Check-in and check-out at the specified times
7. Hotel Policies
Each partner hotel has its own policies regarding:
- Check-in/check-out times
- ID requirements
- Child and extra bed policies
- Pet policies (most hotels do not allow pets)
- Smoking and alcohol policies
Please inquire about specific hotel policies before booking.
8. Limitation of Liability
Lakshay 360 Holidays acts as a booking facilitator. We are not liable for:
- Service quality at partner hotels
- Personal injury or property loss during your stay
- Hotel infrastructure or amenity issues
- Force majeure events (natural disasters, strikes, etc.)
- Issues arising from incorrect information provided by you
9. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of Lakshay 360 Holidays and protected by copyright laws. You may not reproduce, distribute, or use our content without permission.
10. Website Accuracy
While we strive to provide accurate information:
- Hotel images may be representative (temple photos are used for illustration)
- Distances are approximate and may vary by route
- Amenities and services are subject to change by hotels
- Prices are subject to change without notice
11. Dispute Resolution
Any disputes arising from these terms or our services shall be:
- First attempted to be resolved amicably via WhatsApp communication
- Subject to the jurisdiction of courts in Rajasthan, India
- Governed by the laws of India
12. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Continued use of our services after changes constitutes acceptance of the modified terms.
📞 Questions?
If you have questions about these Terms of Service, please contact us via WhatsApp at +91 70021 20715.